This article is the operator's manual for the JUCY Chaser Gen2 campervan. It covers starting the vehicle, windows and vents, the 240-volt and 12-volt electrical systems, fresh water, grey water, water pump, hot water, toilet, tap and sink, gas stove, fridge, lights, dining table, beds, storage, fuel, power points, tips and tricks, jack and spare tyre, and dashboard warning lights.
Need-to-know
- Fuel type: Unleaded 91 petrol only. If filled with diesel or water - do not drive the vehicle. Contact JUCY Roadside Assistance immediately.
- Daily drive time: Drive regularly to keep the domestic battery charged via the alternator. Plug into external power every second night.
- Water pump: Must be switched on via the 12-volt panel to use the tap or shower. Turn off when not in use. Do not run the pump when the water tank is empty.
- Tap water is not suitable for drinking unless boiled first.
- Hot water: Stored in an 18-litre tank. Heated while driving (15–20 minutes) or plugged into a powered campsite (20–30 minutes). Vehicle can be left idling to heat water.
- Gas stove: Built-in LPG stove. Not designed for use with pans larger than 20cm. Turn off the gas valve when not in use. Always ventilate the vehicle while cooking.
- Toilet: Cassette toilet - must be emptied and cleaned before returning the vehicle to the depot.
- Tyre size: 195/R15, 50 PSI.
- Oil / coolant: 10W40 engine oil. Red coolant (any brand). Do not mix coolant colours.
- Emergency contact: JUCY Roadside Assistance - call for wrong fuel, overheating, oil pressure warning, brake/ABS warnings together, or any red dash light.
- Red dash light rule: Red = stop safely and call Roadside Assistance. Amber = drive cautiously and report.
1. Description of keys
Ignition key: Use this key to start your vehicle.
Fresh water key: Use this key to lock/unlock the freshwater tank cap.
Gas locker key: Use this key to lock/unlock the LPG storage area.
Toilet cassette key: Use this key to lock/unlock the toilet cassette area.
2. Fire extinguisher
Each vehicle is equipped with a dry chemical fire extinguisher, selected to address both Type B fires (grease and liquids) and Type C fires (electrical). A fire extinguisher is attached to the interior of the vehicle, under the fridge..
To deploy the extinguisher:
- Grasp the ring at the top of the bottle.
- Direct the nozzle towards the base of the flames.
- Press the lever down firmly.
- Guide the nozzle from side to side across the base of the flames.
3. Starting the vehicle
The gear stick must be in PARK and your foot on the brake pedal in order for the vehicle to start.
- The dashboard will display a 'P' indicating that the vehicle is in park.
- Start the vehicle using the ignition key.
- With your foot still on the brake pedal, pull the gear stick down into the 'D' position. The dashboard will display a 'D' indicating drive.
- To disengage: Grip the handle and feel for the button under your finger. Squeeze the button, then turn the handle anticlockwise. The handle will be released and can be pushed away from you towards the floor.
To engage: Grip the handle and pull it towards you.
Please note: The handbrake is located below the gear stick.
4. Windows and vents
Windows:
- Find the latch and locking mechanism in the centre of the window.
- Slide the latch to the unlock position - this allows the window to move freely.
- Push the window to the right.
Vents:
The vent is located in the toilet, opposite the shower. It operates automatically - there is no need to turn it on or off.
5. 240-volt electrical system
The vehicle is equipped with a 240-volt electrical system which can be used to run the power points and recharge the domestic battery. The external plug is located on the driver's side of the vehicle.
Electrical appliances will only work when the van is plugged into an external power source.
To use the 240-volt electrical system:
- Connect the vehicle's 15AMP electrical cord to a 240-volt external power source.
Note: It is recommended that the vehicle is plugged into power every second night to keep the domestic battery charged.
6. 12-volt electrical system
Your vehicle is equipped with a 12-volt battery located under the bottom bed. This powers the water pump, fridge, and interior lights. The domestic battery is charged by the alternator when the vehicle is being driven and by the 240-volt system when plugged into mains power.
The 12-volt electrical panel is located at the back, right side of the vehicle.
7. Fresh water tank
The vehicle has an onboard freshwater system consisting of a water pump and freshwater tank. The water tank has an 80L capacity and is located on the passenger side of the vehicle. This water is for the sink, shower, and toilet flush.
To fill the freshwater tank:
- Open the side door to gain access to the locker below for the fresh water.
- Place the end of the water hose into the tank and connect the hose to the tap to fill with fresh water.
Important tips:
- Do not use too much pressure - the tank must be vented while filling.
- If you get an air bubble, remove the hose, reinsert it, and fill slowly again.
- The tank is full when water starts to overflow from the water inlet.
Note: The water from the vehicle tap is not suitable for drinking.
8. Grey water tank
The grey water holding tank collects wastewater from the kitchen, bathroom sink, and shower. You can see the level of your water on the 12-volt switchboard. Note: the grey water level indicator may give an inaccurate reading and show 100% even when empty. Empty the grey water tank as regularly as possible.
To empty the grey water tank:
- Collect the grey water hose from the storage compartment.
- Connect the hose to the outlet. Make sure it is firmly attached.
- Place the other end of the hose into a dump station disposal opening.
- Open the tank by pulling the lever located at the base of the rear cabinet, or on the rear undercarriage on the passenger side of the vehicle. Wait for it to empty.
- Once the grey water is empty, close the lever, remove the hose, and stow it away in the storage compartment.
9. Water pump
- Ensure there is water in the freshwater tank.
- On the 12-volt panel, turn the water pump on. You will hear the pump quietly start up. The pump operates as part of the 12-volt system and must be on to operate the kitchen tap.
- When you are not using the water pump, ensure it is turned off.
Note: Avoid running the pump when the water tank is empty. Operating the pump continuously with no water can cause damage.
Caution: Do not drink the water from the tap unless it has been boiled first.
10. Hot water
The hot water is stored in an 18-litre tank. This is heated either while driving or when plugged into a powered campsite.
- When driving: water is usually heated in around 15–20 minutes. You can also leave the vehicle idling to heat the water.
- When using 240-volt power: it will take 20–30 minutes.
11. Toilet
To use the toilet:
- To add water, use the manual pump on top of the toilet.
- To flush, use the grey lever on the bottom right-hand side or in the middle in front of the toilet bowl. Push the lever to the side to open the trapdoor into the cassette, and pull back to close.
To empty the toilet cassette:
- Open the toilet cassette door by pressing both buttons on the door at the same time. The door is on the exterior of the vehicle on the right side.
- Lift the yellow or blue tab and remove the cassette.
- Twist off the yellow/blue cap on the rotating arm and empty waste into a dump station.
- Once the cassette is empty, rinse out with water then slide the cassette back into place.
- Make sure the lever by the toilet is properly closed.
12. Tap and sink
The vehicle comes equipped with a pressurised water system.
To use the tap:
- Turn on the water pump using the button on the control panel.
- You will now be able to turn the tap on.
13. Gas stove
The vehicle is equipped with a gas stove. This stove is not designed for use with pans larger than 20cm.
To use the gas stove:
- Unlock the LPG storage area located outside the vehicle. Turn the gas valve anticlockwise to open it. Turn it slowly and carefully - you should feel the valve loosen as you turn.
- Press the ignition button on the stove. Turn the knob to allow the gas to flow, while pressing the ignition button until the flames light.
- Hold the button for a few seconds, then release.
- Adjust the flame to your desired level.
Caution: Always have the vehicle well-ventilated while using the gas stove. Do not leave the gas valve on when not in use.
14. Fridge
The fridge operates via the 12-volt and 240-volt system.
To use the fridge:
- Twist the dial on the fridge to setting 3.
- Check that the green light is illuminated on the fridge above the power button — this indicates the fridge is on and working.
Note: If the vehicle is not plugged into mains power and is left stationary for an extended period, leaving the fridge on could drain the domestic battery.
15. Lights
The vehicle is equipped with cabin lights.
To use the lights: Press the required light button on the main control panel.
16. Dining table
The vehicle is equipped with an inside dining table. The table comes in two parts: a tabletop and a removable leg. They are stored under the seat in the back of the van.
To set up the table:
- Place the table leg into the hole in the floor and twist the black knob to fit it firmly.
- Once the table leg is stable, position the tabletop onto the leg. Use the locking bolt to secure the tabletop to the leg.
- To disassemble: reverse the process and store both components back under the seat in the storage compartment.
17. Beds
The vehicle is equipped with 2 double beds.
To set up the bottom bed:
- Gently slide the bed frame out of its storage position.
- Lay the mattress onto the frame. Ensure it fits well and is evenly distributed.
- If needed, adjust the front seats to better accommodate the mattress squabs.
- Use the linen provided to cover the bed.
To set up the top bed:
- Unclip both hooks to release the bed net.
- Pull the middle tab to slide the mattress out.
- The frame lays flat and secure in the designated space.
- To access the top bed, place your foot on the step alongside the window.
18. Storage
The vehicle has a dedicated storage area located under the middle sliding compartment of the bottom bed.
19. Fuel
When operating the vehicle, use Unleaded 91 Petrol only.
If you put in any other fuel (diesel) or water, do not drive the vehicle. Contact JUCY Roadside Assistance immediately.
20. Power points
The vehicle has 2 power points located at the back of the vehicle. These will only work when the vehicle is plugged into an external 240-volt power supply.
21. Tips and tricks
- A trick when refilling the freshwater tank is to turn on the water pump and open the tap while the green hose is filling the tank. Turn it off once a steady stream of water flows through the tap - this ensures there are no air bubbles in the pump or pipes.
- Whenever you get the chance to refill and empty your water tanks, take it.
- Make sure the grey water tank is emptied before refilling the freshwater tank.
- The water cylinder heats while driving (approximately 5–6 hours) or when plugged into an external power source.
- Look for LPG refill stations rather than bottle swaps. Many bottle swap locations do not carry the 2kg bottles used in our campers.
- The top bed is often warmer than the bottom bed.
- On hills, use a lower gear to help. This means you are not constantly using the brakes when going downhill and helps you get up hills faster.
22. Jack and spare tyre
In the event of a puncture, use the tools located under the passenger seat on the left side, accessible when opening the sliding door. Always ensure the vehicle is parked on a stable surface before using the tools.
The spare tyre can be found on the front of the vehicle; however, in some vehicles it may be located on the back.
To access the spare tyre on the front:
- Remove the wheel cover.
- Use the wheel brace to remove the wheel nuts and release and remove the spare wheel.
To access the spare tyre under the rear of the vehicle:
- Use the wheel brace as shown.
- Unscrew the bolt located on the inside rear of the vehicle on the floor, turning anticlockwise.
- Be careful as the tyre can heave and drop when released.
Always make sure the spare tyre is securely fastened before driving.
23. Additional information
- Tyre size: 195/R15
- Tyre pressure: 50 PSI
- Oil type: 10W40
- Coolant type: Red coolant (any brand). Do not mix coolant colours - if the coolant in the vehicle is red, use red; if green, use green.
24. Dash warning lights
Warning Light Symbol | Warning light | Description | What to do |
|---|---|---|---|
| Brake warning (Red) | Handbrake engaged or low brake fluid. If shown with ABS light, brake fault. | Pull over safely and avoid sudden braking. If shown with the ABS light, stop immediately and contact Roadside Assistance. | |
| ABS warning (Amber) | ABS fault - brakes still work without ABS. If shown with brake light, possible brake failure. | If on alone, drive cautiously and check as soon as possible. If shown with brake light, stop immediately and call Roadside Assistance. | |
| Electronic Stability Control (Amber) | Traction control fault. Flashing = active; constant = fault. | Drive with caution. Restart the engine; if it stays on, contact Roadside Assistance. |
| Power steering (Amber / Red) | Overheated or failed steering assist. | If red, take extra care steering. Pull over and contact Roadside Assistance. | |
| Airbag / SRS (Red) | Fault in airbag or seatbelt system. | Contact Roadside Assistance. | |
| Coolant overheat (Red) | Engine overheating - possible low coolant or leak. | Stop immediately and contact Roadside Assistance. | |
| Battery charge (Amber / Red) | Battery not charging. | Contact Roadside Assistance. | |
| Oil pressure (Red) | Low oil pressure or high oil temperature. | Stop immediately and contact Roadside Assistance. | |
| Engine management (Amber) | Fault with engine or emissions. | Continue to your destination, then contact Roadside Assistance. | |
| Immobilizer (Amber) | Anti-theft fault or key battery issue. | Continue driving and contact Roadside Assistance. | |
| Pre-collision system (Amber / Red) | Active intervention or system fault. | If red or faulty, check for obstructions and clean sensors. System disabled until fixed. | |
| Stop & Start (Amber) | System deactivated or fault. | Safe to drive. Contact Roadside Assistance if faulty. | |
| Parking assist sensor fault (Amber) | Dirty or damaged parking sensor. | Parking alerts disabled — clean sensors and report the fault. | |
| Radar sensor fault (Amber) | Rear cross-traffic alert disabled. | Clean rear sensors. Report if it persists. | |
| Lane departure alert (Amber) | System off or fault. | Check whether it's turned off; if faulty, contact Roadside Assistance. | |
| Tyre pressure (Amber) | Low tyre pressure or puncture. | Inflate to spec; if flat, stop and call Roadside Assistance. | |
| Collision avoidance (Amber / Red) | System active or fault. | If faulty, check sensors for obstruction. System disabled until fixed. |