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JUCY branches

Everything you need to know about pick up, drop off, and managing your booking.

Australian locations

  • Adelaide branch
  • Travelling to Tasmania
  • Melbourne branch
  • Sydney branch
  • Perth branch
  • Brisbane branch
See all 10 articles

New Zealand locations

  • Christchurch branch
  • Auckland branch
  • Queenstown branch

Pick up information

  • Do you have a shuttle or airport transfer?
  • Do all drivers need to be present at pick up?
  • Can I pick up after branch opening hours?
  • Can I park my personal vehicle at the branch during my rental?
  • Can I use an international driver’s licence?

Drop off information

  • Where to refill petrol and LPG
  • Drop off Checklist
  • Do I need to refill the LPG gas bottle?
  • Can I drop off my vehicle after the branch has closed?
  • Can I return early and will I get a refund?
  • Do I need to clean the vehicle before returning?
See all 8 articles

Manage Your Booking

  • Online Check-In Troubleshooting
  • When does my Security Bond get released or refunded?
  • Unpaid Infringement Fees
  • Extra Items New Zealand
  • Excess Reduction Options
  • Do you allow one way hires?
See all 26 articles
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